The Short AnswerAcceptable latency for VoIP is generally below 150 milliseconds (ms) one way. If a test reports round-trip time, commonly called RTT, the comparable target is below 300 ms round trip.For the most natural business conversations, lower is better. A...
The Short AnswerA good jitter score for VoIP is generally below 30 milliseconds (ms). A result below 15 ms is excellent and provides the strongest margin for consistent business call quality.At 30 ms or higher, you may begin to experience choppy audio, distorted...