What Is Acceptable Latency for VoIP Calls?

What Is Acceptable Latency for VoIP Calls?

The Short AnswerAcceptable latency for VoIP is generally below 150 milliseconds (ms) one way. If a test reports round-trip time, commonly called RTT, the comparable target is below 300 ms round trip.For the most natural business conversations, lower is better. A...
What Is a Good Jitter Score for VoIP?

What Is a Good Jitter Score for VoIP?

The Short AnswerA good jitter score for VoIP is generally below 30 milliseconds (ms). A result below 15 ms is excellent and provides the strongest margin for consistent business call quality.At 30 ms or higher, you may begin to experience choppy audio, distorted...