How to Choose Phones for a Hotel or Resort

How to Choose Phones for a Hotel or Resort

The Short AnswerChoose hotel phones by role. Guest rooms need simple, durable hospitality phones. Front-desk teams need advanced phones with physical extension monitoring and rapid transfer. Reservations agents need comfortable headset support and queue controls....
Do Hotels Still Need Guest-Room Telephones?

Do Hotels Still Need Guest-Room Telephones?

The Short AnswerYes, most hotels should continue providing guest-room telephones. Guests may rarely use them for ordinary outside calls, but room phones still provide a consistent path to emergency services, the front desk, housekeeping, security and other essential...