Privacy Policy

Effective Date: January 1, 2026

Tier 1 Telecom, a DBA of Proactive Computer Care ("we", "our", or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

Information We Collect

We may collect personal information including your name, phone number, email address, and any other information you provide when you contact us, submit forms on our website, or use our services.

How We Use Your Information

We use your information to:

Provide and manage our services
Respond to inquiries and customer support requests
Send service-related communications
Schedule and confirm appointments
Improve our services

SMS Communications

By providing your phone number through our website forms or by contacting us directly, and by explicitly consenting to receive messages, you agree to receive SMS communications from Tier 1 Telecom (a DBA of Proactive Computer Care).

These messages may include appointment confirmations, service updates, missed call follow-ups, and customer support communications related to your inquiry or services.

Message frequency may vary. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us.

For assistance, reply HELP or contact us directly at 772-678-0776.

We do not share, sell, or rent your phone number or SMS consent with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only as necessary to provide our services or comply with legal obligations.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Tier 1 Telecom
A DBA of Proactive Computer Care
1881 SE Camden Street
Port Saint Lucie, FL 34952
Phone: 772-678-0776
Email: [email protected]